Shipping & Order Help

Where we ship

At launch, Tiger Hoods ships to the contiguous 48 United States and Washington, D.C. We do not currently ship to Alaska, Hawaii, U.S. territories, military addresses outside this coverage, or international destinations.

Shipping charges

Available shipping options and charges are shown at checkout. Review your delivery address and selected product options before placing your order.

Made-to-order production and delivery

Tiger Hoods apparel is made to order. Production takes place before shipping; production time and carrier transit time are separate. Timing varies by product and destination. Contact us before ordering if you need an item for a particular event or deadline. Delivery dates are estimates, not guarantees.

Tracking and order help

Use the order-status link in your confirmation email for available updates and tracking. For help, email mghharris@gmail.com with your order number.

Address changes

Contact us as soon as you notice an address or order error. We will check whether a change is still possible before production or shipment.

Returns

See our Returns & Order Issues policy for our 14-day request window, defective-item support, and wrong-size store-credit returns.